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Support And Help

Ships worldwide

Yes, we can provide worldwide shipping service.

Shipping location

The mall has its own overseas warehouse, and many warehouses ship nearby. We have warehouses in the United States, Mexico, the United Kingdom, Germany, France, Thailand, Malaysia, the Philippines, and Hong Kong.

freight

In order to provide customers with a good shopping experience, we offer free shipping for purchases of 2 or more items.

Shipping time

Shipping time is within 48 hours of order creation (within 24 hours for expedited shipments)

Package tracking

You can track your package on the Dashboard - Order Center page.

Payment methods

For payment, we accept cryptocurrencies, USDT.

Cancel the order

If the order has not yet been shipped, you can cancel the order on the Dashboard - Order Center page.

Privacy protection

Yes, we take precautions to protect your personal information. When you submit sensitive information through the website, your information is protected both online and offline. Please don't worry about that.

Wrong address

If the recipient address is wrong, the package should be returned to the sender after a failed delivery. Once we receive the package, we will contact you to obtain an updated address and arrange for redelivery.

Return Policy

We accept returns or exchanges within 30 days. All returned items must be in their original condition: unused and not affecting secondary sales. Without exception.

How to return an item

Contact and submit a return request on the dashboard-order center page to ensure that the product meets the return conditions. Once the agreement is reached, please provide the return tracking number after the return has been shipped.

Refund policy

After you receive our confirmation of the cancellation, we will process the refund within 1-3 business days.

Refund method

The refund funds will be returned to the wallet address where you originally made the payment.